If you wish to discuss your upgrade prior to rolling out, please contact the 5nine Support Team by emailing firstname.lastname@example.org
- Log into your Customer Portal at www.5nine.com/mydownloads to download your Manager Datacenter software.
- Once downloaded, transfer to the Management Service machine if required.
- Run 5nine.Installer.exe
- Install 5nine Management Datacenter Service firstly
- Install 5nine Management Datacenter Console next. If you have the Console installed on multiple machines, these will also need to be upgraded using the 5nine.Installer.exe
- The Host Agents can now be upgraded via the Console. These are indicated with a blue arrow on each of the host icons. Simply Right Click on the Host and choose Upgrade.