Manager Datacenter - Upgrading to Version 2.2

Upgrade Instructions:

If you wish to discuss your upgrade prior to rolling out, please contact the 5nine Support Team by emailing

5nine Upgrade:

  • Log into your Customer Portal at to download your Manager Datacenter software.
  • Once downloaded, transfer to the Management Service machine if required.
  • Run 5nine.Installer.exe
  • Install 5nine Management Datacenter Service firstly
  • Install 5nine Management Datacenter Console next. If you have the Console installed on multiple machines, these will also need to be upgraded using the 5nine.Installer.exe
  • The Host Agents can now be upgraded via the Console. These are indicated with a blue arrow on each of the host icons. Simply Right Click on the Host and choose Upgrade.



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